Terms & Policies
Shipping Terms
All orders with a US destination are sent USPS Priority Mail and should arrive in 2-3 business days. Orders to Canada and other international destinations are sent Global Priority Mail with delivery in 4-6 business days. If we cannot ship Global Priority to your country, we will use Airmail Parcel Post, but please note that the purchase of insurance will be required. If you would like specific international shipping rates, have further questions about our order, or would like your order sent Express, please email us for more information at scarlet.stitch@live.com.
Our Return Policy
I want you to be happy with every purchase you make. I will refund your purchase for any reason as long as the product is returned within 30 days of the purchase date and is unwashed and in new condition. Please note that the shipping charges for returns are the responsibility of the customer. If you have any questions at all about returns please do not hesitate to contact me at scarlet.stitch@live.com.
Please send written correspondence, exchanges, and returns to:
Scarlet Stitch
209 Maple St
Trail MN 56684
USA
Order Cancellation
If you need to cancel your order please call or e-mail me ASAP, as your cancellation must be received prior to shipment.
Exchanges
I am always willing to exchange your purchase for another size or pattern, if available, as long as the item that is returned is in new condition, unwashed, and received within 30 days of the purchase date. Shipping fees may apply.
Privacy and Security Policy
I take your right to privacy and security seriously, and thankfully, so does PayPal. If you would like more information on how your purchases are protected, please visit PayPal's Security Center. You may also rest assured that I will never sell, trade, or share your name, or any other information, provided to me by you, with third parties.